Questions & answers
Your questions. Clear answers.
Results: 16
How do I start with my first document?
Sign in and upload a clear photo or PDF in the documents area. Swiss-Büro helps explain the content and prepare a draft reply. Check the result against the original.
Which files are supported?
PDFs and photos of letters, certificates and tax records.
Can I speak Russian and create a German CV?
Yes. Choose Russian as the dictation language and German as the document language. You can also type your information. Review and complete the recognised text before creating the document.
What is free?
Registration and demo are free. Basis and Premium app subscriptions and one-off purchases are paid services. See the plan comparison for included features.
View pricesAre my documents stored?
Storage depends on the feature and your settings. Check storage options before uploading. See the privacy policy for information about data processing.
Does Swiss-Büro send letters automatically?
No. The user reviews and sends every reply.
Is this tax or legal advice?
No. Results are informational and should be verified.
Can I use Swiss-Büro on my phone and computer?
Yes. Open Swiss-Büro in your phone or computer browser and sign in to your account.
How do I delete a document?
Open your documents in your app account and select the relevant document’s delete action. Review the confirmation shown. Manage local copies separately on your device.
Which languages are supported?
German, French, Italian, English and Russian.
How good must a photo be?
Photograph every page straight, complete, well lit and without glare. Text and numbers must be readable.
What if recognition is wrong?
Do not use the result without checking it. Upload a clearer photo and report the problem to support if needed.
Do I need a subscription for a CV and cover letter?
No. CVs and cover letters are offered as one-time packages. Prices and included services are shown with the packages.
View pricesDo I need a credit card?
No payment details are needed to register. When making a purchase, choose one of the payment methods offered at checkout.
View pricesDoes my subscription renew automatically?
Yes. A purchased subscription renews automatically for the selected month or year and charges your saved payment method. Registration alone does not start a subscription. One-off purchases do not renew.
View pricesHow do I cancel my subscription?
Open “My subscription” and choose “Cancel subscription”. Confirm cancellation in Stripe. Access continues until the paid period ends. You can cancel before the next renewal. Your account shows the next payment date. Cancellation does not automatically issue a refund.
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